Healthcare & Med Spa
Patient Intake
Patient Intake
That Never
Goes to Voicemail.
Busy phone lines, after-hours inquiries, and staff spending half their day scheduling — all solved. Your AI handles intake, books appointments, and triages urgency around the clock, so your team focuses on patients, not phones.
Appointment booked
Urgency triaged
Bright Smile Dental — AI Intake
Patient call · In progress
0:00
Hi, thank you for calling Bright Smile Dental. How can I help you today?
I need to book a cleaning, and I've been having some tooth pain.
I'm sorry to hear about the pain — let's get that sorted. How long has the tooth been hurting?
About three days. It's getting worse.
That sounds urgent. I'm flagging this for our hygienist and booking you Thursday at 2 PM. Does that work?
⚠ Urgent: flag for hygienist
Thu 2:00 PM · Booked
Reminder: 24hr + 1hr
The real problemWhy Practices Lose Patients
Why Practices Lose Patients
to Phone Lines and Voicemail.
Phones busy during peak hours
Monday morning and post-appointment windows flood your front desk. Patients who can't get through give up and book with a practice that answers — often a competitor.
After-hours inquiries lost
Evening and weekend calls go straight to voicemail. Most people won't leave one — they move to the next practice on the list. You never knew they called.
Staff time on scheduling, not care
Front desk staff spend 30–50% of their time on phone scheduling. That's time not spent welcoming patients, handling check-in, or supporting the clinical team.
What we buildFour Systems That Run
Four Systems That Run
Your Front Desk on Autopilot.
24/7 AI voice receptionist
A conversational AI handles every inbound call — new patient inquiries, appointment requests, billing questions, and general FAQs — any hour of the day. Sounds natural, responds accurately, never puts anyone on hold.
Appointment booking + reminders
Reads your real schedule, books the right provider for the right appointment type, and sends automatic reminders 24 hours and 1 hour before. Cancellations re-fill from a waitlist automatically.
Urgency triage + live transfer
Chest pain, acute dental pain, severe allergic reaction — the AI recognizes urgency signals, flags the case, and transfers to a live team member or emergency protocol immediately. No patient left waiting on a bot for a genuine emergency.
Patient intake & new patient forms
New patients are guided through intake before they arrive — reason for visit, insurance, medical history highlights. Your clinical team has the context they need before the patient walks through the door.